Investigating - We are aware that some users may notice discrepancies in their Investment balances.

This is solely a display issue; your actual Investment balance remains accurate and unaffected.

We’re currently investigating this and aim to resolve the issue as soon as possible.

We're sorry for any inconvenience caused. Please be assured that your money is always safe with Plum.

Jan 20, 2025 - 19:43 GMT

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🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Degraded Performance
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

Unresolved incident: Discrepancies in Displayed Investments Balance - UK.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Resolved - This incident has been resolved and all the affected transactions have been settled.

We would like to apologise for the inconvenience this may have caused.

Jan 17, 15:17 GMT
Investigating - We are aware that some customers might experience a delay in the completion of their Stock sell orders.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe in the meantime.

We would like to apologise for the inconvenience this may have caused.

Jan 14, 14:11 GMT
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.