We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.
🏦 Bank Connections
?
Operational
90 days ago
100.0
% uptime
Today
➡️ Deposits
Operational
⬅️ Withdrawals
Operational
📈 Investments
Operational
💳 Plum Card
Operational
90 days ago
100.0
% uptime
Today
💬 Chat
Operational
💬 Chat Webviews
?
Operational
🌍 API
Operational
🤗 Live Support
?
Operational
Depositors
Operational
90 days ago
100.0
% uptime
Today
Plum application
?
Operational
90 days ago
100.0
% uptime
Today
Messenger
Operational
90 days ago
100.0
% uptime
Today
Application interface
Operational
90 days ago
100.0
% uptime
Today
KYC
Operational
90 days ago
100.0
% uptime
Today
Interest credit
Operational
90 days ago
100.0
% uptime
Today
Cash ISA
Operational
90 days ago
100.0
% uptime
Today
Plum Interest
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident is now resolved. We're sorry for any inconvenience caused.
L'incident est maintenant résolu. Nous sommes désolés pour la gêne occasionnée.
Mar 19, 07:36 GMT
Investigating -
We're aware that some French users who use Caisse d'Epargne, Credit Agricole, and Banque Populaire bank institutions are currently unable to link their bank account to Plum due to a technical issue.
Our team is actively working to resolve this issue with our bank-linking partner as soon as possible.
We're sorry for any inconvenience caused. Thank you for your patience.
Nous sommes conscients que certains utilisateurs français utilisant les institutions bancaires Caisse d'Epargne, Crédit Agricole et Banque Populaire rencontrent actuellement des difficultés pour lier leur compte bancaire à Plum en raison d'un problème technique.
Notre équipe travaille activement avec notre partenaire de liaison bancaire pour résoudre ce problème dans les plus brefs délais.
Nous nous excusons pour les désagréments occasionnés et vous remercions de votre patience. Nous vous remercions de votre compréhension.
Feb 24, 18:13 GMT