Monitoring - The issue has been fixed on our partner's end. Accounts should be refreshed and working over the next couple of days!
Nov 11, 18:12 GMT
Identified - We are aware of an issue impacting Santander at this time which is preventing our customers from signing up and re-linking our accounts. We are working with our aggregation partners to fix this as soon as possible.

Bear in mind, you can still manual deposit/withdraw your funds.
Nov 11, 09:37 GMT

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Degraded Performance
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2019

No incidents reported today.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - This incident has been resolved.
Nov 11, 09:35 GMT
Update - Due to a backlog, unfortunately deposits due from Friday until Tuesday are delayed until Wednesday. We are very sorry for this and tech is working to sort this asap. There is a chance the funds could arrive sooner but this cannot be guaranteed.
Nov 5, 09:45 GMT
Identified - Due to a bank Holiday in Luxembourg, where our partner is located, deposits and withdrawals that were supposed to land 1 November have been delayed. We are very sorry about this. They should be in by Monday, by the end of the day.
Nov 2, 11:00 GMT
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 15:50 GMT
Identified - We are currently experiencing connection issues with Halifax accounts. We are liasing with our partner to get this sorted asap.

I am sorry for the inconvenience. Bear in mind you can still manually deposit/withdraw your funds.
Oct 21, 09:54 BST