All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - This incident has been resolved.

We apologize for any inconvenience this may have caused.

Mar 31, 10:10 BST
Investigating - We're aware that some Customers are not able to view their Cash ISA Activity Feed.

We're working on resolving this issue as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience during this time.

Mar 29, 19:26 GMT
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident is now resolved.
We're sorry for any inconvenience caused.


L'incident est maintenant résolu.
Nous sommes désolés pour la gêne occasionnée.

Mar 19, 07:36 GMT
Investigating - We're aware that some French users who use Caisse d'Epargne, Credit Agricole, and Banque Populaire bank institutions are currently unable to link their bank account to Plum due to a technical issue.

Our team is actively working to resolve this issue with our bank-linking partner as soon as possible.

We're sorry for any inconvenience caused.
Thank you for your patience.


Nous sommes conscients que certains utilisateurs français utilisant les institutions bancaires Caisse d'Epargne, Crédit Agricole et Banque Populaire rencontrent actuellement des difficultés pour lier leur compte bancaire à Plum en raison d'un problème technique.

Notre équipe travaille activement avec notre partenaire de liaison bancaire pour résoudre ce problème dans les plus brefs délais.

Nous nous excusons pour les désagréments occasionnés et vous remercions de votre patience.
Nous vous remercions de votre compréhension.

Feb 24, 18:13 GMT