Update - We are continuing to monitor for any further issues.
Jul 12, 2025 - 16:31 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 2025 - 16:29 BST
Investigating - We recently experienced a connectivity issue that was preventing some iOS users from logging into the app.

A fix has been implemented and we are currently monitoring the situation to ensure everything is working as expected.

Users can now log in using either the phone number or the email linked to their Plum account.

We appreciate your patience and understanding.

Rest assured, your money has remained safe throughout.

Jul 11, 2025 - 16:44 BST

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 25, 2025

No incidents reported today.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
Resolved - This incident has been resolved.
Jul 17, 16:11 BST
Investigating - We are currently investigating this issue.
Jul 15, 08:21 BST
Jul 16, 2025

No incidents reported.

Jul 15, 2025
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

Unresolved incident: Login Issues on iOS Devices.

Jul 11, 2025