Update - We are continuing to monitor for any further issues.
Jul 12, 2025 - 16:31 BST
Jul 12, 2025 - 16:31 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 2025 - 16:29 BST
Jul 12, 2025 - 16:29 BST
Investigating - We recently experienced a connectivity issue that was preventing some iOS users from logging into the app.
A fix has been implemented and we are currently monitoring the situation to ensure everything is working as expected.
Users can now log in using either the phone number or the email linked to their Plum account.
We appreciate your patience and understanding.
Rest assured, your money has remained safe throughout.
Jul 11, 2025 - 16:44 BST
A fix has been implemented and we are currently monitoring the situation to ensure everything is working as expected.
Users can now log in using either the phone number or the email linked to their Plum account.
We appreciate your patience and understanding.
Rest assured, your money has remained safe throughout.
Jul 11, 2025 - 16:44 BST
About This Site
We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.
🏦 Bank Connections
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Operational
➡️ Deposits
Operational
⬅️ Withdrawals
Operational
📈 Investments
Operational
💳 Plum Card
Operational
💬 Chat
Operational
💬 Chat Webviews
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Operational
🌍 API
Operational
🤗 Live Support
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Operational
Depositors
Operational
Plum application
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Operational
Messenger
Operational
Application interface
Operational
KYC
Operational
Interest credit
Operational
Cash ISA
Operational
Plum Interest
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.