All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2025

No incidents reported today.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Plum Interest (MMF) Transactions Delay
Resolved - This incident has been resolved and all transactions have been settled. We're sorry for any inconvenience caused.
Oct 30, 08:06 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 10:07 GMT
Investigating - We're aware that some customers are experiencing delays in the settlement of their Plum Interest (MMF) transactions.

Our team is working on identifying and resolving the issue as soon as possible.

We're sorry for any inconvenience caused and appreciate your patience.
Oct 29, 08:11 GMT
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
PIN Reset Issue Affecting some Android Users
Resolved - This incident has been resolved.
Oct 24, 17:27 BST
Investigating - We're aware that some Android customers are experiencing issues resetting their PINs.

Our team is actively working to restore full access as quickly as possible.

We apologise for any inconvenience caused, and we appreciate your patience.
Oct 24, 10:04 BST
Oct 23, 2025

No incidents reported.

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