All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews Operational
🌍 API Operational
🤗 Live Support Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 8, 2026

No incidents reported today.

Jan 7, 2026
Delayed Interest Payments
Resolved - This incident has been resolved.
Jan 7, 09:21 GMT
Identified - We’re aware that some customers have not yet received their December interest payment for their interest-bearing pockets.

We'd like to reassure customers that interest payments will be successfully completed, but at a slower pace than usual.

Apologies for any inconvenience this may cause; our team has identified the issue and is actively working to resolve it as quickly as possible!

Thank you for your patience in the meantime.
Jan 6, 10:18 GMT
Jan 6, 2026
Jan 5, 2026
EU Direct Debit Deposits Delay
Resolved - This incident has been resolved.
Jan 5, 16:02 GMT
Identified - We're aware that some of our customers in the EU region might be experiencing a delay in the settlement of their direct debits.

We’d like to reassure customers that all deposits are expected to be successfully completed on Monday and apologise for any inconvenience caused.

Please be assured that your money is always safe with Plum.
Dec 31, 11:53 GMT
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025
Dec 30, 2025
Holiday Early Cutoff for Interest Pocket Withdrawals
Resolved - On 31 December, due to the holiday period, our banking partner will close earlier than usual.

This means that any interest pocket withdrawals requested after 10:00 UK time (instead of the usual 15:00 UK time) will be processed on the next business day, by the end of the day.

Please keep this in mind when planning your withdrawals.
Dec 30, 18:47 GMT
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

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