All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Netflix (NFLX) Share Display Discrepancy
Resolved - This incident has been resolved.
Nov 19, 14:03 GMT
Identified - We're aware that customers holding Netflix Inc. (NFLX) shares are experiencing a discrepancy in how their shares are being displayed.

Please be assured that the underlying value of your shares is not impacted by this issue.

This was caused by an unforeseen technical issue when the 10-for-1 Netflix stock split, which took effect on November 17.

The issue is currently being addressed by our tech team with the highest priority.

We sincerely apologise for any inconvenience this may have caused.
Nov 18, 13:48 GMT
Potential Delays with EUR Deposits and Withdrawals
Resolved - This incident has been resolved.
Nov 19, 07:57 GMT
Monitoring - We are currently experiencing delays in the processing of EUR deposits and withdrawals. This is due to a reported issue with our payment provider. Our team is in close contact with the provider and is actively monitoring the situation to confirm the impact and restore normal service as quickly as possible.
Nov 18, 13:51 GMT
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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