All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➑️ Deposits Operational
⬅️ Withdrawals Operational
πŸ“ˆ Investments Operational
πŸ’³ Plum Card Operational
90 days ago
99.99 % uptime
Today
πŸ’¬ Chat Operational
πŸ’¬ Chat Webviews ? Operational
🌍 API Operational
πŸ€— Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
99.69 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - Our customer support platform, Intercom, has resolved the technical issues they were facing.

All communication with our team should be fully operational.

We apologise for any inconvenience this may have caused.

Feb 23, 08:21 GMT
Investigating - We’re aware that Intercom, our customer support platform, is having some technical issues this morning.

As a result, some Plum customers may have issues connecting to our customer support agents or may have to wait longer than usual to receive a reply to their message.

We apologise for this and appreciate your patience while the issue is resolved. We are monitoring the situation closely and will keep you updated here.

Feb 22, 10:27 GMT
Feb 22, 2024
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.