Investigating - We are aware that some customers might experience a delay in the settlement of their withdrawals from their Interest Pocket.

Please rest assured that we’re working as quickly as possible to resolve the issue.

We would like to apologize for the inconvenience caused.

Please be assured that your money is always safe with Plum.

Feb 18, 2025 - 07:20 GMT

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🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Degraded Performance
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 19, 2025

No incidents reported today.

Feb 18, 2025

Unresolved incident: Interest Withdrawals Settlement Delay.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 10:06 GMT
Identified - We're aware that some users may be experiencing loading issues and slower performance with their app.

This is being worked on by our Tech team with the highest priority.

We would like to apologise for the inconvenience this may have caused.

Feb 10, 10:25 GMT
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 16:39 GMT
Identified - We are aware that some users are not able to access their Investments Discovery page.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.

Feb 5, 16:26 GMT