All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
➑️ Deposits Operational
⬅️ Withdrawals Operational
πŸ“ˆ Investments Operational
πŸ’¬ Chat Operational
πŸ’¬ Chat Webviews ? Operational
🌍 API Operational
πŸ€— Live Support ? Operational
Saver Rules Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
94.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - This incident has been resolved.
Nov 20, 08:46 GMT
Monitoring - We'd like to inform our users that Plum Messenger service has been greatly impacted by Facebook Policy changes. These changes have been taking place since March 2020 and this is the reason why we moved Plum to the iOS and Android apps. More information can be found here: https://blog.withplum.com/update-for-messenger-users/?fbclid=IwAR35DPOMTeGEV8ZXgTNxzGERQiEJiE8U9VhfBSwsMuS0bE1Lv_LURxHXgyo

Users still using Messenger alone are advised to download the Plum app from their app stores to gain access to their accounts and perform deposits/withdrawals.
Nov 19, 19:09 GMT
Nov 19, 2020
Nov 18, 2020
Resolved - This incident has been resolved. Withdrawals from Free Easy Access Pockets will settle as expected.
Nov 18, 10:41 GMT
Update - We are continuing to work on a fix for this issue.
Nov 18, 10:40 GMT
Identified - We have identified a delay in withdrawals from Free Easy Access Interest pockets. We are currently working on fixing it.

Withdrawals from Premium Easy Access pockets are not affected.

Thank you so much for your patience!
Nov 18, 09:43 GMT
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.