All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
99.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024
EU Direct Debit deposits delay
Resolved - The incident is now considered resolved. The affected deposits are now completed.

We would like to apologise once again for any inconvenience this may have caused.

If you have any questions or face any issues, please do not hesitate to contact our support team.
Sep 10, 08:38 BST
Investigating - We have been advised that our direct debit provider is experiencing some technical issues today. Therefore some customers in EU regions might be experiencing a delay in the settlement of their direct debits.

We'd like to reassure customers that deposits will be successfully completed, but at a slower pace than usual while our provider resolves this issue.

We'd like to apologise for any inconvenience caused. Please be assured that your money is always safe with Plum.
Sep 9, 14:42 BST
Sep 9, 2024
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Plum Interest (MMF) Withdrawals Delay
Resolved - The incident has now been resolved.

All affected transactions have been processed and settled.

Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.
Sep 3, 10:06 BST
Identified - We’re aware that some customers are experiencing delays in the settlement of their Plum Interest (MMF) withdrawals.

Our team is working on identifying and resolving the issue as soon as possible.

We apologise for any inconvenience and would like to reassure you that your funds are always safe with Plum.
Sep 3, 08:19 BST
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