All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Saver Rules Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
99.99 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Investment earnings display issue
Resolved - This incident has been resolved.
Sep 17, 11:03 BST
Identified - We have identified an issue affecting the way your fund earnings and balance are displayed in the app. We are working on implementing a fix. We estimate that this is going to be resolved by tomorrow. Your funds are always safe!

Apologies for any inconvenience caused in the meantime.

Thank you for your patience!
Sep 16, 11:10 BST
Sep 16, 2021
Investment earnings display issue
Resolved - This incident has been resolved.
Sep 16, 09:02 BST
Identified - We have identified an issue affecting the way your fund earnings and balance are displayed in the app. We are working on implementing a fix. We estimate that this is going to be resolved by tomorrow. Your funds are always safe!

Apologies for any inconvenience caused in the meantime.

Thank you for your patience!
Sep 15, 15:18 BST
Delayed Buy-Orders and Sell-Orders
Resolved - This incident has been resolved.
Sep 16, 09:02 BST
Investigating - We are currently investigating a delay in the estimated arrival of some users' investment deposits and withdrawals. We are working on implementing a fix. We estimate that this is going to be resolved soon. Your funds are always safe!

Apologies for any inconvenience caused in the meantime.

Thank you for your patience!
Sep 15, 13:49 BST
Sep 15, 2021
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

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