Delayed Investment withdrawals 21-22nd September
Identified - Due to a technical issue with a batch of sell orders from investments, withdrawals due to complete yesterday 21st and today 22nd September are delayed. Our tech team are working on a fix, we hope to have this resolved soon.
Sep 22, 11:04 BST

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Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Degraded Performance
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Saver Rules Operational
90 days ago
99.91 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020

Unresolved incident: Delayed Investment withdrawals 21-22nd September.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020
HSBC/First Direct connector down
Resolved - The issue impacting our HSBC Group connectors is now resolved. The bank has deployed a fix. We apologise for any inconvenience caused, and thank you for your patience.
Sep 10, 14:36 BST
Investigating - We have identified an issue which is preventing HSBC Group users (HSBC, HSBC Business, First Direct and M&S) from authenticating, making payments or get balance/transactions information. This is an unplanned downtime on the bank’s side.

We have contacted the bank and will advise here as soon as possible. . HSBC is currently working on a fix.

Your funds are always safe with Plum!
Sep 10, 11:30 BST
Sep 9, 2020

No incidents reported.

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