All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Saver Rules Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
99.99 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 29, 2021

No incidents reported today.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Instant Deposit not submitting - Server Error
Resolved - The incident is now closed. Thank you for your patience.

The functionalities are restored.

The Instant Deposits submitted during the incident will not be deposited. We recommend waiting for the transactions to show as cancelled in the App before giving it another try.

Our apologies for the inconvenience.
Jul 23, 17:07 BST
Identified - We are experiencing a technical issue affecting the ability to submit Instant Deposits from the following banks (First Direct, Bank of Scotland, Natwest, Halifax, Lloyds, and HSBC).

We are working on restoring the functionalities as soon as possible.

In the meantime, Direct Debits are not affected.

Rest assured that your funds are always safe in the meantime.
Jul 23, 13:21 BST
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Plum app unavailable
Resolved - This incident has now been resolved. Thank you for your patience!
Jul 20, 11:38 BST
Monitoring - The issue was ongoing from 10.15 am GMT until 10.56 am GMT. All operations have gone back to normal now and we'll keep monitoring.

Thank you for your patience!
Jul 20, 11:18 BST
Investigating - We are experiencing a connection issue with the app which may be preventing you from logging in or taking some actions within the app. We are working to restore the app as soon as possible. Your money is always safe in the meantime!

We're really sorry for any inconvenience!
Jul 20, 11:13 BST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

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