Withdrawal Attempts Failing
Incident Report for Plum Fintech
As the service is back to normal and the situation remained stable, the incident is now closed.

If you have any questions, please do not hesitate to reach out to our support team.
Posted Jun 02, 2022 - 08:02 BST
Our provider's partner bank has now fixed the issue and the service is back to normal. The Engineering team is still monitoring the situation to make sure it remains stable.

Customers affected can now give the withdrawal another try.

We would like to thank you for you patience and once again apologise for the inconvenience caused.
Posted Jun 01, 2022 - 16:29 BST
We are aware that some customers might face issues withdrawing their funds to their linked bank account. This is due to an ongoing technical issue from our provider that is currently being worked on.

Rest assured that the security of your funds is never compromised in the meantime. We will provide an update as soon as possible.

We would like to apologise for the inconvenience caused.
Posted Jun 01, 2022 - 09:03 BST
This incident affected: ⬅️ Withdrawals.