Partial Delay in Withdrawals due 9-10 May

Incident Report for Plum Fintech

Resolved

This incident has been resolved.
Posted May 13, 2019 - 17:47 BST

Monitoring

Our partner is processing the delayed withdrawals. They should arrive in your Bank account by the end of the day today. We apologise again for this inconvenience.
Posted May 13, 2019 - 13:32 BST

Investigating

We are currently experiencing a partial delay in Withdrawals that were due 9-10 May that have not arrived in your bank yet. Do not worry! Your funds are fine and will be returned to your bank ASAP. We are in contact with our partner Mangopay regarding this delay.
Posted May 11, 2019 - 11:54 BST
This incident affected: ⬅️ Withdrawals.