Plum Interest (MMF) Withdrawal Delay

Incident Report for Plum Fintech

Resolved

The incident has now been resolved.

All affected transactions have been processed and settled.

Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.

Posted Jun 04, 2024 - 11:17 BST

Monitoring

Our team has identified the issue, applied a fix, and is monitoring the results.

All affected Plum Interest (MMF) withdrawals will be completed shortly.

Rest assured, your funds are always safe with Plum. We apologise for the inconvenience this has caused.

Posted Jun 04, 2024 - 10:03 BST

Investigating

We’re aware that some customers are experiencing delays in the settlement of their Plum Interest (MMF) withdrawals.

Our team is working on identifying and resolving the issue as soon as possible.

We apologise for any inconvenience and would like to reassure you that your funds are always safe with Plum.

Posted Jun 03, 2024 - 19:42 BST

This incident affected: ⬅️ Withdrawals.