Login Issues

Incident Report for Plum Fintech

Resolved

This incident has been resolved

Posted Oct 04, 2024 - 16:41 BST

Update

The issue has been identified and a fix has been applied. Plum should be working as normal for all customers.

We are monitoring the situation to ensure our services continue to remain stable.

We would like to apologize for the inconvenience caused and to reassure you that the security of your money was never compromised.

Posted Oct 04, 2024 - 16:40 BST

Investigating

We're experiencing some connectivity issues that may prevent you from logging in.

We're working hard to restore access to the app as quickly as possible.

We’re sorry for any inconvenience. Rest assured that your money is always safe in the meantime!

Posted Oct 04, 2024 - 16:01 BST

This incident affected: Plum application.