Withdrawals processing delays

Incident Report for Plum Fintech

Resolved

This incident has been resolved.

Withdrawal processing speeds are back to normal.

We would like to apologise for any inconvenience caused.

Posted Dec 08, 2023 - 16:36 GMT

Investigating

We are aware that some customers might experience slower withdrawal processing speed.

Rest assured that we are working with our Payment Provider to restore the normal service as soon as possible.

We would like to apologise for the inconvenience caused and assure you that your money is always safe in the meantime.

Posted Dec 08, 2023 - 12:14 GMT

This incident affected: ⬅️ Withdrawals.